Information for Parents

Information for Parents

  • The parents of new Carroll students often have as many questions as their sons or daughters. We've collected information specifically for parents here.

  • College presents new opportunities for students to make decisions and become independent adults. Changes of this magnitude evoke mixed emotions in both students and parents. The excitement of a new beginning is often accompanied by worry about being successful.

    Anxiety is common among students transitioning to college – this is temporary. Your student  may become irritable or tense, feel overwhelmed or show other behavioral changes. 

    You may be wondering how your relationship will change. As a parent, you have been heavily invested in your son/daughter's academic, personal and social development. You were encouraged to take an active role in his/her education by attending meetings and checking grades on the web.

    You may feel obliged to continue this level of involvement during the college years. However, it is not helpful for your student when you continue to make decisions or manage responsibilities for him/her.

    We encourage you to allow your son/daughter to use this time to develop skills for transitioning into adulthood. Students who are trusted by parents have more self-confidence.

    Your student will still need you, especially for support with difficult decisions and during life's ups and downs, but it's important that you trust him/her to make the right choices.

    Support tips

    • Ask how things are going.
    • Keep lines of communication open.
    • Acknowledge that adjusting to college can be stressful.
    • Act as a sounding board for your student and avoid giving unsolicited advice. 
    • Allow your student to make mistakes. 
    • Resist rescuing - it could delay learning to making good decisions.
    • Tell your student that you trust him/her to do what it takes to get good grades.
    • Avoid checking up on attendance or grades. Part of the financial deal with your student may be to share end-of-term grades.


    If you have specific concerns about your student, you may call the Senior Director of Enrollment Development at 410-386-8405.

  • Parents - Campus and Safety Announcements

    Carroll has experienced very little crime each year since its inception. The college’s annual security report is available for specific details.

    Security Officers are on duty whenever the college is open and will escort students to their cars upon request.

    Inclement weather closings and delays are available on local radio and TV stations and through the college’s e2campus emergency notification service. Registered users may receive inclement weather closings and delays and security alerts on their cell phones, PDA and e-mail as well as Google, Yahoo, AOL, Twitter and Facebook accounts. 

  • Student ID Cards

    College photo IDs are issued to all credit students that have registered and arranged payment for the term’s tuition (including paid in full, enrolled in FACTS (a payment plan), or received approval for financial aid and/or loan payment).

    Photo IDs are used for:

    • Use of the college Library and online resources
    • Use of the Fitness Center
    • To record attendance at various campus activities
    • Security
    • College IDs may be used at various stores and restaurants for student discounts.

    College photo IDs are valid as long as the student remains eligible.* Students should always carry their college photo IDs on campus. These IDs must be presented upon request by college officials. Student Aides will take their college photo ID to the Financial Aid Office (A114) to receive a sticker designating the semester and year in which they are employed.

    How to Get Your Photo ID

    Students may pick up college photo IDs at the Photo ID Office during the hours listed below. The Photo ID Office is located in Room L183 on the main level of the Library in the Learning Resource Center. There is no cost for the initial college photo ID. A valid photo ID, such as a current driver’s license or passport, is required to receive your college photo ID. Headwear (except religious) and sunglasses are not permitted for the ID photograph. Only one photograph is taken per person.

    Photo ID Office (L183) Hours

    Summer Hours
    Monday – Thursday: 9 – 11 a.m., 2 – 4 p.m., 6 – 8 p.m.

    Extended hours
    August 14 – September 1
    Monday – Thursday: 9 a.m.  – 8 p.m.
    Friday: 9 a.m.  – 4 p.m.

    Fall Hours (beginning Monday, Sept. 11)
    Monday – Thursday: 9 – 11 a.m., 2 – 4 p.m., 6 – 8 p.m.
    Saturday: 2 – 4 p.m.

    Lost or Stolen Photo IDs

    If a photo ID card is lost, stolen or damaged, students may purchase a replacement. Replacement cards are only issued to eligible credit students.* To obtain a replacement photo ID, pay $5.00 fee at the Business Office and bring the receipt to the Photo ID Office (L183) in addition to a valid photo ID, such as a current driver’s license or passport, and current course schedule.


    * Eligible credit students refers to all credit students that have registered and arranged payment for the term’s tuition (including paid in full, enrolled in FACTS (a payment plan), or received approval for financial aid and/or loan payment). College photo IDs are valid as long as the student remains eligible.


    Parking and Public Transportation

    Free student parking is available without parking passes.

    Alternatives for Saving Gas

    • Car Pool – ideal for students sharing similar class schedules
    • Carroll Transit System: Operated by Butler Mobility provides unlimited rides on the TrailBlazer Route Service for $80 per term per student. Passes can be purchased at the Carroll Transit System office at 1300 Old Meadow Branch Road, Westminster, MD, 21158.

    Computer Use

    Standard, internet-accessible personal computers are sufficient for Carroll’s classes. A high-speed connection is strongly encouraged, and mandatory for success in online classes.

    Carroll provides computer labs with more than 450 computers, and free Wi-Fi is available throughout the campus.

    Insurance Enrollment Verification

    Enrollment verification for health insurance providers may be obtained from the Records office (A112).

    Discounts For Students

    • Carroll Community College is providing Microsoft Office 365 free of charge to students enrolled in one or more credit courses.
    • The Café Discount Card is a great way to save money throughout the term!
  • Parents - Student Workload

    Students with 12 billable hours are considered full time, but a standard class load is 15 credit hours. Academic Advisers help students select appropriate classes.

    College classes are typically similar in rigor to high school AP classes. Emphasis is usually placed more on tests and research papers than homework. For example, students in a History class may be graded on three tests and two written assignments.

    Time management is important, as students need to account for studying, going to class, working, commuting, being with friends, and sleep! For every hour spent in class, students can expect to spend an average of two to three hours outside of class studying, reading, writing papers or working on other class-related work. College is a full time job. Note, too, that sometimes students think working on weekends doesn’t count! If time runs short, it is often the study time that gets short.

    Studies show that being employed for more than 20 hours a week significantly impacts grades. The following example accounts for hours spent on work and school within a week.

    Time in class   15 hours
    Study time       35 hours
    Paid work        10 hours
    Total hours      60 hours

  • Parents - Support Services

    Your student may utilize the following services and resources to solve college challenges and enhance his/her experience.

  • Advising

    Academic advisers assist students with developing an educational plan that meets individual needs. Learn more.

    Academic Success Coaching

    Trained faculty and staff help students set and achieve goals. Learn more.

    Disability Support

    The Disability Support Services office assists with meeting the needs of students with disabilities. If your student is in need of a service, schedule a pre-admission counseling appointment with a disability staff member as early as possible. Learn more.

    Transfer Services

    Carroll offers first-year and sophomore-level courses that align with and transfer to most four-year institutions. Given that colleges vary widely in their requirements, students should consult academic advisors to plan a program of study at Carroll that will meet the requirements of the intended major and transfer institution. Students may use ARTSYS and the services of academic advisors to be sure they are choosing the most appropriate courses. Learn more.

    Career Development

    Students struggling to make appropriate career goals may enroll in Career Development as a Life Process, utilize the Career Development Center’s resources to explore careers and colleges, or make an appointment with the career counselor. Above all, life experiences inform us about how we want to spend our lives. Students may be encouraged to attend lectures, art shows, and to take advantage of enrichment activities.

    Once your student identifies a career, he/she can take advantage of the center’s resources and workshops to prepare for employment. Learn more.

    Tutoring and Study Skills

    Students experiencing difficulty with a class should first to talk with the instructor during office hours. In addition, free tutoring and help with study skills are available in the Academic Center. Learn more.
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