Blackboard Mobile Learn FAQ

What is Blackboard Mobile Learn? 

Blackboard Mobile Learn extends and enriches the course experience in applications built for a range of mobile devices.

What can my students and I do on Blackboard Mobile Learn?

Primarily an alert tool through your mobile device, students can view Announcements and post back to the Discussion Board in their Bb course or organization. Faculty can also view and post Announcements and Discussion Board items, but are not able to create content.

Which devices are supported by Blackboard Mobile Learn?

Blackboard Mobile Learn is available on Wi-Fi only with a Sprint 3G/4G network Android and BlackBerry devices, as well as on the Apple iPad, iPod touch and iPhone.

How do I get Blackboard Mobile Learn on our mobile device?

Visit the application store for your device, search for "Blackboard Mobile Learn," and simply download the free mobile app.

If users have an Android or Blackberry device on a carrier other than Sprint, can they download the app?

All Android and BlackBerry users will see the Blackboard Mobile Learn app listed in BlackBerry AppWorld® or Android Market®. All users can download the app. However, if they are not on the Sprint network, the user will receive an error message when they try to connect to their school's Blackboard Learn implementation.

What happens if an Apple device user (i.e., iPad, iPhone or iPod touch) moves out of range of a Wi-Fi connection?

The app only works over Wi-Fi for iPad, iPhone and iPod touch users. If users move from using a Wi-Fi connection to a 3G connection, they will receive an error message stating that the app only works over Wi-Fi and they should re-connect via Wi-Fi.

How to find Carroll Community College inside Blackboard Mobile Learn?

Once you have launched the Mobile Learn app, you will be prompted to search for your school name. Inside the search box, enter "carroll" and it should be the first choice listed as Carroll Community College. Select the name and you will be prompted to enter your Carroll Community College Blackboard username and password.

Where can I get more information?

Blackboard Mobile Learn Resource Center with FAQs and video demos of Blackboard Mobile Learn on eligible devices

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