Bookstore Return Policy
Most products purchased including defective or incorrectly shipped products may be returned, within 25 days of shipment, for a full refund.
Exceptions to this policy include textbooks, media (music, video games, software) which is not shrink wrapped, and customized products including monogrammed clothing, custom published materials such as course readers or syllabi, and artwork that is printed, matted or framed based on your order.
Textbook return guidelines are dependent on when the purchase is made. Please contact us if you have a question about returning a textbook.
To be eligible for a full refund, products must be in new condition and must be returned with all pieces originally shipped as well as the original box that the product was shipped. Products that are not defective must be returned unopened - do not remove a product's shrink wrap. Products should be returned to the address on the packing list.