Blackboard Help Desk

  • For Blackboard Help Desk Contact Information:

    Helpdesk Support Available during College Operating Hours
    Email: Blackboard@carrollcc.edu 
    Phone: (410)386-8310

    Bb Student Orientation

    Find general and specific information about using Blackboard in Student Bb Resources. This site is also accessible from a menu tab in Blackboard.

    Carroll's Code of Integrity

    Read Carroll's Code of Integrity.

    Bb FAQ

    Discover the Blackboard version used at Carroll. Learn about additional Blackboard information and help resources.

    Student Blackboard Resources

    Find advice on general technical issues you might encounter when using Blackboard.

    Faculty Troubleshooting & Resources

    Find advice on a range of Blackboard topics.

    Support Services at Carroll

    Learn about the full array of services available at your fingertips.


    Blackboard's Mobile Solutions
    Blackboard Instructor

    Blackboard Instructor is Blackboard's newest mobile solution that helps instructors and those in teaching roles manage their courses, and easily communicate with learners and quickly complete administrative tasks.

    To download - from your tablet or phone, access the appropriate app store and download the app (iTunes, Google Play). 
    The first time launching the app, search/select “Carroll Community College”; enter “carroll” in the search box.
    You'll log in to the app with your username and Blackboard password -not with your Faculty and Staff password.
    Contact the Blackboard Help Desk if you need assistance. 

    Blackboard App for Students

    Blackboard's mobile solution that helps students stay informed, up-do-date and connected. This app includes Blackboard Collaborate with the Ultra experience - a synchronous web conferencing solution for high-quality virtual classes and meetings.

    To download - from your tablet or phone, access the appropriate app store and download the app (iTunes, Google Play, Windows Store).
    The first time launching the app, search/select “Carroll Community College”; enter “carroll” in the search box.
    You'll log in to the app with the same username and password you use to login to Blackboard. 

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