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  • WHEN
    Friday, March 17      
    8 a.m. – 11:30 a.m.  

    Washington Road Campus    
    K100 Bollinger Conference Center

    No cost!

    COURSE #

    Seats are limited. 

    For more information or help, call 410-386-8012
    Registration ends March 14th at 4:30 p.m.
    **Registration is Required**

Get Business Now

  • Get Business Now!
  • Carroll County's Signature Business Conference


    1. Get it Right! Improving Service Delivery
    2. Get Known! Telling a Better Business Story
    3. Get Connected! From Interest to making the sale

  • Keynote Speaker - Ken McCreedy

    Ken McCreedy

    Sr. Director, Cybersecurity & Aerospace
    MD Department of Commerce

    Colonel (Ret.) Kenneth O. McCreedy, Senior Director of Cybersecurity and Aerospace in the Maryland Department of Commerce, is a 1980 Distinguished Military Graduate of the University of California, Berkeley. Commissioned as a military intelligence officer, he served overseas in Panama, Germany, Kuwait, and Bosnia. He commanded a scout platoon, a counterintelligence/interrogation company, a signals intelligence battalion, and finally, he took command of Fort George G. Meade, Maryland in June, 2005 and served in that capacity until July 2008. Since his retirement in 2008, McCreedy has worked as a defense contractor and in the non-profit sector.

    In his current position, Col. McCreedy is charged with growing and retaining cybersecurity and aerospace companies in Maryland and attracting new business to the state. He is also working to educate people about the cyber threat and encouraging them to take steps to protect themselves and their businesses.

    Col. McCreedy holds a bachelor’s degree in history from Washington and Lee University, a master’s and doctorate in American history from the University of California, Berkeley, a Master of Military Arts and Science from the U.S. Army Command and Staff College, and a Masters of Strategic Studies from the Army War College.

    Get it Right! Improving Service Delivery

    Get it Right!  Improving Service Delivery
    Presented by: Suzanne Kondner

    Competing for customers in today’s global economy is a challenge, as your competition is just a “click away”. Customer loyalty is critical to business growth, customer retention and attraction. Learn how to build customer loyalty by proactively exceeding customer expectations.  

    Get Known! Telling a Better Business Story

    Get Known!  Telling a Better Business Story!
    Presented by: Ed Rothstein

    Start by making key connections and contacts.  Then understand relevant business trends and opportunities in your region.  Finally, develop a strategy to put these elements together to get your business down.

    Get Connected! From interest to making the sale

    Get Connected!  From Interest to Making the Sale
    Presented by: Mike Manion

    Have you ever had a sale you were sure was going to close … and didn’t?  Haven’t we all. But why does this happen?  The answer is found in a very small part of your customer’s brain.   Learn how to tell your company's story in a way that connects with your customers.

  • Thanks to our sponsors

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