Student Aide

Department:
Academic Center
Deadline:
Ongoing Pool
Category:
Student Employee
Contact:
Student Employment - studentemployment@carrollcc.edu
Description:

RESPONSIBILITIES:

  • Greet students and visitors.
  • Staff reception desk, maintain reception area, and interact with students and visitors.
  • Be friendly and courteous while interacting with students and visitors.
  • Provide information regarding services provided and hours of operation.
  • Become familiar with tutors’ names and schedules, as well as drop-in tutor schedules.
  • Assist students in registering on WCONLINE, scheduling and/or cancelling appointments.
  • Become familiar with faculty and staff, job titles and responsibilities, office location and office hours and where to find information.
  • Data entry into Excel, organize session notes, and mail Session Notes to instructors.
  • Answer, transfer and/or redirect phone calls as necessary.
  • Weekly check of supply cabinet, noting which supplies should be reordered.
  • Participate in professional development trainings and area orientations when scheduled.
  • Other duties as assigned by the supervisor.

REQUIRED SKILLS AND QUALIFICATIONS

  • High School Diploma
  • Possess excellent phone and communication skills
  • Demonstration of professionalism, enthusiasm, and strict confidentiality
  • Be understanding and reassuring to make everyone comfortable when asking for help.
  • Listen and be genuinely interested in assisting

PREFERRED SKILLS AND QUALIFICATIONS

  • Be computer and technologically savvy
  • Proficient using Excel spreadsheets.
  • Able to take initiative

HOURS NEEDED

  • Flexible schedule depending upon student’s availability and needs of Academic Center.
Students - Application Process:
  • Candidates must complete Carroll's online application to be considered.
  • Complete the Student Employment Application.   
  • Indicate the department(s) for which you are applying.  Only one application is needed.
  • Complete the  FAFSA for Federal Work Study Positions
  • Be registered for at least six credits with a 2.0 GPA
  • If eligible, your application will be forwarded to supervisors with open positions
  • The application will be held for one year, July 1 to June 30. 
Students - What to expect after applying:
  • Interview with the hiring supervisor for the position of interest.
  • If selected, you and your supervisor must complete all federal, state and college forms. This document is obtained from your supervisor or the Human Resources webpage.
  • Complete and submit all federal, state, and college employment forms. The I-9 is submitted to your supervisor and the other forms are submitted to studentemployment@carrollcc.edu
  • Create a work schedule with your supervisor that does not conflict with your class schedule. 
  • When all forms are turned in you and your supervisor will be notified so a start date can be established. 

"Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment."