Administrative Associate – Student Engagement

Support Staff
Human Resources Department -
$33,599 - $44,470
Directions To Apply:

Interested applicants must submit a resume and cover letter emailed to or mailed to Carroll Community College, Human Resources, 1601 Washington Road, Westminster, MD 21157. 

The deadline for applicant email submission is September 24, 2021 or postmarked by same date if submitted via U.S. postal service mail.

To qualify for employment, selected candidates must

  • successfully complete a criminal background check (for designated positions)
  • be able to work on campus as of the first day of employment
  • be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment
  • be currently authorized to work in the US, as the College does not offer Visa sponsorships  
  • complete an employment application upon request, prior to progressing through the initial interview process

Department:   Student Affairs

Pay Grade:      6 ($33,599 - $44,470)

FLSA Status:   Non-exempt              



This position is responsible for supporting a variety of Student Engagement activities including: Athletics, Career Development, New Student Orientation, Areas of Study, Campus Activities, Student Leadership Development, Service-Learning, and the Student Activities Finance Board. The Administrative Associate is responsible for budget tracking for 15-20 budget lines and providing courteous and professional dissemination of general information to students, community members, faculty and other staff. The Office of Student Engagement is a fast-paced environment providing frontline student support through events, activities, and referrals to resources. This position reports to the Senior Director of Student Engagement.


  • Perform administrative duties as needed for the Student Engagement staff including the Senior Director of Student Engagement, Assistant Director of Student Engagement, Coordinator of Student Engagement and Leadership, Student and Career Development Specialist, Food Locker Associate and Director of Athletics. 
  • Coordinate and track all financial transactions for 15-20 budgets lines including, but not limited to: ordering supplies, reconciling purchasing cards, maintaining purchasing card records, and preparing purchase orders, contracts, and payments for vendors and services.
  • Provide excellent customer service by answering telephone, responding to email inquiries, greeting students or visitors, triaging calls/emails to appropriate parties as necessary and monitoring flow of traffic within assigned area.
  • Assist the Student Engagement staff regarding room reservations, hotel/bus accommodations, facilities-set-up, room assignments, etc. pertaining to all programs sponsored by the Office of Student Engagement. Assist SGO-recognized club advisors and faculty with hotel and bus reservations.
  • Prepare internal and external correspondence or documents including electronic versions as well as any other department related communications to support the assigned area and staff.
  • Edit, format, and revise a variety of documents and materials created by others. Proofread for grammatical, typographical and basic content errors. Convert rough copy and drafts to final version quality reports, presentations, and documents.
  • Photocopy documents, fax, distribute incoming mail and other related materials, request/collect/track information, maintain inventory for assigned areas, order supplies, and maintain assigned filing systems.
  • Monitor email inboxes for Student Engagement and career email accounts. Provide responses when appropriate or forward message to appropriate staff member when needed.
  • Provide support for Areas of Study by tracking mini grants, providing payment, and tracking the budget. Assist Administrative Associates who support the Areas of Study and faculty/staff who submit requests.
  • Assist with planning, organizing, and supporting various events as assigned.
  • Keep abreast of all pertinent dates and information related to workshop registrations and maintain the Student Engagement calendar.
  • Serve as a member of Student Activities Finance Board.
  • Be able to work with diverse people and create a safe and inclusive office environment.
  • Maintain inter-and-intra-departmental policies to ensure smooth flow of information.
  • Order and maintain supply inventory for Student Engagement Office and the Athletics Office.
  • May perform mail merges, develop spreadsheets, create flyers or slide presentations, or update websites.
  • Performs other duties as assigned


  • Associates degree required. Bachelor’s degree preferred.
  • Two years of prior administrative support experience. Additional years of experience may substitute for the preferred educational requirement.
  • Two years of experience tracking expenses and budgets required. Experience with managing multiple budget lines simultaneously preferred.
  • Proficiency with Microsoft Excel and Word and other office software applications in a Windows environment (e.g. spreadsheet, database, presentation graphics, web authoring software) required.
  • Excellent organizational skills and the ability to multi-task to successfully balance multiple competing priorities a must.
  • Excellent customer service skills, friendly demeanor, and understanding and acceptance of people from various backgrounds.
  • Excellent communication skills, written and oral.
  • Must be positive, cooperative, and supportive.
  • Ability to work some nights and weekends (i.e. orientation, special events, etc.)


This work is normally light work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Additionally, the following physical abilities are required:


  • Hear/talk/communicate – Must be able to exchange information and communicate
  • Visual acuity - Ability to perceive or detect surrounding
  • Mental acuity – Ability to focus, concentrate, understand and convey subject matter
  • Repetitive motion (i.e. keyboarding)
  • Stand/sit/walk – Ability to move or traverse from one area to another



College campus, direct contact with students, staff, faculty and the general public in classrooms, common areas, offices, and campus environments  Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms; use of safe work place practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls.  Observance of College policies, fire and building safety regulations; and observance of traffic signals when/if driving a College vehicle.


This position will be placed on the 12-month grade 6 College salary scale. Actual salary placement based on qualifications and experience. Position includes an excellent fringe benefit package which can be found at:   Benefit Guide - Employee 2021 - 2022


Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment. 

"Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment."