Frequently Asked Questions (FAQ)

  • Q: IS CARROLL OPEN?

    A: Yes, we are open. The majority of classes and services are being offered remotely for the summer. Call or email the office you are looking for, and they will answer, or have instructions how to contact them. Find the directory here

    Q: WILL THE COLLEGE BE OPEN THIS FALL?

    A: Yes. Many classes will be offered at the College in a face-to-face format (lecture), some will be offered online (asynchronous) and remote synchronous (live instruction).

    Q: WHEN IS TUITION PAYMENT DUE FOR FALL?

    A: Monday, August 2nd. However, you can continue to register until classes begin. If you register after Aug. 2nd tuition is due at the time of registration. We also have payment plan options.

    Q: WHEN DO FALL CLASSES BEGIN?

    A: The first day of the term begins on Monday, August 30th. We have shorter terms as well. Look at the  full calendar a complete list of term information.

    Q: I HAVE APPLIED. I DON’T KNOW WHAT TO DO NEXT?

    A: Call the Admissions Office at 410-386-8430 or  email.

    Q: HOW DO I SET UP MY STUDENT ACCOUNT?

    A: Within 24-48 hours of applying you will receive an email link to setup your account. Check your personal email trash or spam.   Student Accounts FAQ. Reset or change your password  here.

    Q: HOW ARE PLACEMENT TESTS WORKING?

    A: First make sure you need to test by clicking  here for course eligibility.

    If you think you need to test (or don't know) call the Admissions Office at 410-386-8430 or email  admissions@carrollcc.edu;  we will help you determine what you need. If placement testing is required, students make an  appointment to test in the Testing Center.

    Q: HOW DO I MAKE AN APPOINTMENT TO REGISTER?

    A: Current High School Dual Enrollment students should contact Admissions at 410-386-8430 or via  email.  All other new and returning students (including graduating high school seniors) should contact Advising at 410-386-8435 or vie  email.

    Q: WHAT IS MICROSOFT TEAMS (FOR REMOTE SYNCHRONOUS CLASSES)

    A: Microsoft Teams is where you log-in to remote synchronous classes for live face-to-face instruction virtually. Teams is similar to Zoom.

    Q: HOW DO FULLY ONLINE CLASSES WORK?

    A: You log-in to our LMS called  Canvas. All of your course content will be located here one week before your class officially starts. Asynchronous online classes are not self-paced courses. Be sure to follow the syllabus for the course.

    Q: HOW DO I ACCESS PUBLIC TRANSPORTATION IN CARROLL COUNTY?

    A: Carroll Transit System, Operated by Ride With Us, offers two bus pass options to college students attending Carroll. For bus pass options and access to an application, visit the  Carroll Transit System page.



  • HAVE A QUESTION?

    Admissions is open and offering remote services

    8:30-4:30 Monday - Friday

    Call 410-386-8430
    or email admissions@carrollcc.edu with questions or to schedule an appointment with a counselor.

    We will monitor phones, voice messages and email messages and reply promptly to all.

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