Lynx Portal Downtime – Faculty and Staff Information
October 30 – November 8
Carroll Community College will complete an important technology upgrade from Friday, October 30 through Sunday, November 8. During this time, Ellucian Self-Service and the Lynx Portal will be unavailable.
See below for a full list of services that will be unavailable during the upgrade.
Plan Ahead: What to Do Before October 30
If you have something time-sensitive to complete in the Lynx Portal or Ellucian Self Service, please take care of it before October 30.
During the downtime, you will not be able to:
- Access current benefits
- Enter or approve hours in time entry
- Enter or approve leave reports
- View leave balances
- View or print earnings statements
- View or print tax forms
- View stipend or time history
- Access Total Compensation Statements
What Will Still Be Available?
You can continue to use:
- Canvas
- SharePoint Portal
- Microsoft Teams
- Outlook email
- Carroll Community College website
- Microsoft 365, including Word, Excel, PowerPoint, and OneDrive
Classes will continue as scheduled.
We will share additional reminders and updates as the upgrade approaches.
Need help? Contact the Enterprise Service Desk at 410-386-8060 or ITHelpDesk@carrollcc.edu.
Frequently Asked Questions
Why will the Lynx Portal be unavailable?
Carroll is completing a planned technology upgrade that requires the Lynx Portal and several related systems to be temporarily unavailable. The downtime is scheduled for Friday, October 30 through Sunday, November 8.
Can I still access Canvas?
Yes. Canvas will remain available during the downtime. You can continue to access your courses, assignments, course materials, and other information provided by your instructors.
Will classes still meet?
Yes. Classes will continue as scheduled.
Can I use Microsoft 365?
Yes. Microsoft 365 will remain available, including Outlook, Word, Excel, PowerPoint, OneDrive, and other Microsoft 365 applications.
Will I still have access to my Carroll email?
Yes. Your Carroll Outlook email will remain available. Please continue to check your email for College updates and information from your instructors.
When will the Lynx Portal be available again?
The upgrade is scheduled to be completed by Monday, November 9. We will communicate with faculty and staff when the Lynx Portal is available again and provide updates if the schedule changes.