Student Assistance Information for Faculty & Staff

What is Starfish and how can I use it? 

Starfish  is the primary channel to complete a Student Concern Report by selecting ‘Report a Student Concern.’ For non-emergency student concern referrals, please report a concern through Starfish (in the case of an emergency, please call 911 and campus safety at 410-386-8123).

Alternatively, you can submit a Student Concern & Incident Report Form, which is another channel to complete a Student Concern Report if you do not have access to Starfish. Another option is the ‘Report Student Concern’ icon, which can be accessed from any college computer desktop.

This is a proactive approach to provide cross-campus support/response to students who are experiencing personal challenges that may hinder their academic success or well-being.

The report goes directly to the Office of Student Care and Integrity for a response within 48 hours. For use by students, faculty, or staff.

Please contact the Director of Student Care and Integrity/Chair of the Behavioral Intervention Team, Dr. DaVida Anderson, at  danderson3@carrollcc.edu or 410-386-8217 if you have questions or need further assistance.

TimelyCare

Registered students have free access to our new Student Assistance Program, TimelyCare. TimelyCare is a service that offers virtual mental health and wellbeing services to students for free. Students have access to six free counseling sessions through Talk Now and the opportunity to self-maintain their wellbeing through the self-care journey and peer-to-peer community.  

Talk Now 

TalkNow allows students to visit from anywhere and get on-demand, 24/7 emotional support from a behavioral health provider to talk about concerns like:  

• Anxiety 
• Depression 
• Substance use 
• Stress 
• Life transitions 
• Academic challenges 
• Relationship issues

Self-Care Journey 

With TimelyCare’s Self-Care Journey, students have 24/7/365 access to short videos, interactive guides, and articles from experts on topics such as managing stress, relationships, and healthy eating. 

Peer to Peer Community 

Peer Community is easy to use. It’s a safe place for students to voice their thoughts, emotions, and feelings — wherever they are, whenever they need it. 

Visit http://timelycare.com/carrollcc or download the app to your phone to access these services.

It is the responsibility of faculty members to:

• Ensure the academic rigor of their courses
• Ensure that the content of their courses is consistent with the description of the courses in the college catalog
• Make all reasonable efforts to deter academic dishonesty and report academic dishonesty when it occurs
• Provide clear expectations
• Give full and honest feedback
• Value and encourage student aspirations and goals

Academic Dishonesty

Click to Learn About the 5 Types of Academic Dishonesty

It is the responsibility of all members of the College community to uphold the integrity of the learning environment and to take action against those who violate the Code. Representatives of the College (administrators, staff, and faculty) have the responsibility to:

• Provide an environment conducive to learning and fostering academic integrity
• To treat all individuals on campus with respect and in a manner consistent with the Code
• Ensure that procedures for due process are provided for students alleged to have violated the Code, and for students who believe they have not been treated fairly
• Not tolerate or ignore misconduct or academic dishonesty

Cultivating an academic environment that values individuals whose actions reflect integrity is both challenging and uplifting. Being a person of integrity requires demonstrating both small and large acts of courage on a daily basis. The personal value to believe in and act in ways that live up to a higher ideal is the cornerstone of academic responsibility. The tenet behind the Code is that the College is only as strong as the members who comprise its community, and each individual member must have a sense of community, personal integrity, and honesty.

For more information see, Section Six: Code of Integrity for Academic and Behavioral Standards.

Carroll Community College is committed to maintaining a safe, respectful, and inclusive learning environment. The Student Code of Conduct outlines the College standards for student behavioral and academic integrity.

Behavioral Integrity Violations

• Disruptive Behavior
• Falsification of Information
• Failure to Comply
• Gambling
• Abuse of Facilities and Equipment
• Committing theft or abuse of computer time
• Abuse of Drugs, Alcohol, and Tobacco
• Assault and Harassment

Academic Integrity Violations

• Cheating
• Fabrication
• Facilitation
• Plagiarism
• Self-Plagiarism

Reporting an Alleged Violation of the Academic Integrity Standards of the Student Code of Conduct

Faculty and staff are responsible for reporting alleged violations of academic integrity using the appropriate reporting form. Reports should include objective observations, relevant assignment expectations, and supporting documentation when available.

Report-Writing Tips

• Describe only factual observations, such as what was heard or witnessed, and do not include assumptions or opinions.
  • Instead of writing in your report, “The student cheated,” report: “I observed the student accessing __________, which were unauthorized materials per …”
• Reference course or assignment requirements.
  • Instead of writing in your report, “The student cheated,” report: “I observed the student accessing handwritten notes during the _______ exam, which were unauthorized materials per the _______ exam instructions that state that no notes or text materials were allowed.”
• Identify the alleged violation category that your observation(s) fall under: cheating, fabrication, facilitation, plagiarism, and/or self-plagiarism
• Attach documented supporting evidence when available.
• Include relevant dates, times, and locations.
• Avoid conclusions about responsibility. Focus on facts.

Example Scenario:

Alleged Plagiarism

During my review of the student’s paper submitted on August 31, 2026, I observed several passages that were substantially similar to content from an external source. The assignment required students to cite all source material used in their work. Based on these observations, I am reporting a concern regarding an alleged violation of the Standards of Academic Integrity, specifically plagiarism. This report is being submitted for review through the College’s academic integrity process. No determination regarding responsibility has been made.

What Happens Next?

The Office of Student Care and Integrity will review the report, notify the student of the allegation, provide an opportunity for the student to respond, and follow the procedures outlined in the Student Code of Conduct.

Submission of a report does not constitute a finding that a violation occurred.

Reporting an Alleged Violation of the Behavioral Integrity Standards of the Student Code of Conduct

Any member of the College community may report an alleged behavioral integrity violation of the Student Code of Conduct using a Student Conduct Incident Report.

Report Writing Tips

• Describe only factual observations, such as what was heard or witnessed, and do not include assumptions or opinions.
• Identify the alleged violation category that your observation(s) fall under: disruptive behavior; falsification of information; failure to comply; gambling; abuse of facilities or equipment; committing theft or abuse of computer time; abuse of drugs, alcohol, or tobacco; assault or harassment
• Attach documented supporting evidence when available.
• Include relevant dates, times, and locations.
• Avoid conclusions about responsibility. Focus on facts.

Example Scenarios:

Disruptive Behavior

On August 31, 2026, I observed a student repeatedly interrupt instruction and speak over both the instructor and classmates despite multiple requests to allow others an opportunity to participate. The behavior disrupted the learning environment and interfered with the normal conduct of the class. This report is submitted for review under the Student Code of Conduct.

Failure to Comply

On August 31, 2026, a student was directed by a College official to leave a restricted area and was informed of the applicable College directive. The student did not comply after the request was communicated multiple times. This report is submitted for review through the Student Code of Conduct.

Assault and Harassment

On August 31, 2026, information was reported regarding conduct that may have involved threatening, intimidating, or harassing behavior toward another individual. The information provided reflects the allegations as reported and is being submitted for review under the Student Code of Conduct. No determination regarding responsibility has been made.

What Happens Next?

The Senior Director of Student Care and Integrity will review the report and may:

• Dismiss the allegation if it is unfounded, unsupported, or outside the scope of the Student Code of Conduct; or
• Initiate a conduct review process by providing the student with notice of the concern and an opportunity to respond.

Students are afforded notice, an opportunity to be heard, and any applicable appeal rights consistent with College policy and Association for Student Conduct Administration (ASCA) best practices.

Quick Reference

Avoid:
“The student cheated.”

Instead:
“I observed the student accessing materials that were not authorized under the examination instructions.”

Avoid:
“The student violated the Code of Conduct.”

Instead:
“The information provided may constitute a violation of the Student Code of Conduct and is being submitted for review.”

The submission of a report does not constitute a finding of responsibility. Determinations are made only after the College’s educational conduct review process has been completed.