Faculty and Staff Support For Canvas
24×7 Canvas Support
Canvas Support is now available anytime you need it, 24 hours a day, 7 days a week. To access Canvas Support, follow these three quick steps:
- Make sure you are logged into Canvas
- Select “Policies & Support” on the left blue global navigation bar.
- Select how you want to contact Canvas Support. There are the three different Canvas Support options.
Canvas Support Options
- Call the Canvas Support Hotline
Speak with a Canvas support agent about your Canvas issue.
- Chat with Canvas Support
This method opens a text-based chat system where you speak with a Canvas support agent in real time.
- Report a Problem
This method files a ticket with Canvas Support, and they will respond to your issue via email.
On-Location Tech Support
IT Support Phone: (410)386-8060
Mon – Thurs 8:00am – 6:00pm
Friday 8:00am – 4:00pm
Course Design Help
Contact Online Learning Staff
Director of Online Learning
(410) 386 8419
(410) 386 8423