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Campus Alert

24×7 Canvas Support

Canvas Support is now available anytime you need it, 24 hours a day, 7 days a week. To access Canvas Support, follow these three quick steps:

Animated GIF demonstrating how to navigate to Canvas Policies & Support.
  • Make sure you are logged into Canvas
  • Select “Policies & Support” on the left blue global navigation bar. 
  • Select how you want to contact Canvas Support. There are the three different Canvas Support options.

Canvas Support Options

  • Call the Canvas Support Hotline
    Speak with a Canvas support agent about your Canvas issue.
  • Chat with Canvas Support
    This method opens a text-based chat system where you speak with a Canvas support agent in real time.
  • Report a Problem
    This method files a ticket with Canvas Support, and they will respond to your issue via email.

On-Location Tech Support

IT Support Phone: (410)386-8060
Office: C171
Office Hours:
Mon – Thurs 8:00am – 6:00pm
Friday 8:00am – 4:00pm

Course Design Help

Contact Online Learning Staff

Andrea Gravelle
Director of Online Learning
Office: L192
(410) 386 8419

Suzi Mazzenga
Instructional Designer

Office: L191
(410) 386 8423