FAQs During COVID-19

If you are scheduled for a lecture or hybrid (LECT or HYB) class on campus and the campus needs to close, you will either follow the RSYNC or NET formats. Your instructor will communicate with you about these plans.

We recommend a reliable home computer and high-speed internet, especially for remote synchronous coursework. Since you will need to be online for live lectures as well as have access to Canvas, our Learning Management System, reliable internet is a requirement. If your home doesn’t have internet access, there are many places in the county with free WiFi access. We keep an up-to-date listing of these locations on our website. If you need to borrow a laptop, please contact the IT Help Desk.

The Microsoft Teams software has an app that you can download to your phone or mobile device. This app will give you full access to the software. You can join live meetings, view recorded lectures and interact via the chat function. Please note, if you are using data and not WiFi, standard data rates will apply. For more information regarding technology, please visit our Tech Support page.

We recommend that you register for classes at least 2 weeks prior to the start of classes. During Preview Week (the week before classes begin), students can access their course sites, preview the syllabus, learn more about the instructional format and preview some of the assignments and course materials. While you may register for a course up to the day it begins, we caution students that if you wait until then, you may not gain access to the course software on that first day. We always recommend early registration!

We will hold a variety of New Student Orientation sessions in a virtual, but interactive, format during the weeks of August 17 and August 24. We encourage students to register for and attend these sessions. Please see the Orientation page for more information.

As long as your placement states that you are “eligible for English-101,” you may take other general education courses. You do not need to have English-101 completed to take general education courses. If you have questions about placement and course selection, please visit our Placement Tests page.