COVID-19 FAQ – Credit Students
Frequently Asked Questions –Credit Students
Updated July 28, 2020
For the Fall semester, the College will be offering the majority of courses in a face-to-face format. We are also offering several different instructional formats strategically designed to ensure both student success and safety:
- Remote Synchronous (RSYNC): Remote Synchronous is our newest course format. This type of course meets with a live instructor via a virtual format (generally through Microsoft Teams, similar to Zoom). You will log in at a scheduled time to participate in the class. All instruction is provided remotely, just as if you were going to class on campus.
- Online (NET): Online classes meet within our Learning Management System called Canvas. This is an asynchronous format, which means you complete weekly work when it’s best for you. You have 24-hour access to your class. This is not a self-paced course; there are weekly assignment deadlines. Tests may be required in the Testing Center by appointment.
- Hybrid (HYB): Hybrid means that there are some scheduled face-to-face activities on campus, but more than 50% of the class is conducted online (not at a scheduled time/day).
We have prepared this Q&A to address the most frequently asked questions by credit students. We will update this periodically to keep you informed.
ARE OFFICES OPEN?
Student Services offices like Admissions, Advising, Financial Aid, and Disability Support Services are all open 8:30am-6pm beginning August 16. You are still encouraged to make an appointment, if possible.
HOW DO I GET MY STUDENT ID?
Student IDs are available through the Library. Please visit the Library’s COVID Information page for the latest information on how to get your student ID.
ARE THERE RESOURCES I CAN TAP INTO TO HELP PAY MY TUITION?
The Financial Aid Office is open for all Financial Aid services. You may also login to your Lynx Portal at https://www.carrollcc.edu/MyCarroll/ to view, track, and identify what documents have been received and are missing to complete the financial aid process. You may also call 410-386-8437; Email: email@example.com
If you have been affected financially by the COVID-19 pandemic and you are having specific needs related to your tuition payments for the Fall semester, please complete this form: COVID Relief Funds.
I NEED HELP WITH MY STUDIES. WHAT KIND OF HELP IS AVAILABLE?
Tutoring Services are available in online format. For more details about drop-in, appointments and review sessions visit https://www.carrollcc.edu/student-services/student-resources/tutoring-and-study-skills/, or email Marsha Nusbaum at MNusbaum@carrollcc.edu
If you have any additional concerns or questions, please reach out to your instructor and/or Disability Support Services, if applicable, along with your Academic Advisor.
Disability Support Services: Phone: 410-386-8329; Web: Disability Support Services.
Advising and Transfer Office: Phone: 410-386-8435; Email: Advise@carrollcc.edu
IS THE FOOD LOCKER STILL OPEN AND CAN I STILL BECOME A CLIENT?
The Carroll Food Locker will be available throughout the academic year. If you would like more information about Fall hours or want to sign up to become a client of the Food Locker, please reach out to Jen Milam by emailing firstname.lastname@example.org. All communication remains confidential.
HOW CAN I GET A COPY OF MY TRANSCRIPT REMOTELY?
The Records Office will continue to evaluate incoming transcripts and facilitate outgoing transcripts. Visit Request Transcripts for directions. Current Carroll students should log in through the Lynx Portal and click on Request an Official Transcript. Any student can go directly to the Parchment website and create a Parchment account to send official documents.
Please reach out to the Records Office if you have any questions. Phone: 410-386-8440; Email: Records@carrollcc.edu
I REALLY MISSED BEING ON CAMPUS LAST YEAR. WILL THERE BE STUDENT ACTIVITIES THIS FALL?
The Student Engagement Office will hold face-to-face, in person engagement activities throughout the fall semester. You can access through full list of activities on the Student Engagement Canvas page. Clubs will also post information to their Canvas pages.
Information about the Leadership Challenge, Student Government, the Club budget process, and the Lynx-to-Lynx mentoring program is available in the Office (A-118) and on the Student Engagement Canvas page.
I DO NOT HAVE ACCESS TO INTERNET SERVICE AT HOME. WHAT DO I DO?
Stay connected on the Student Engagement Canvas page, and follow us @CarrollCCStudentLife on Instagram for information, tips, and contests for students or call 410-386-8500; Email: email@example.com.
For free internet resource suggestions, please access the following instructions: https://www.carrollcc.edu/Student-Life/COVID-19-Resources/Free-Internet-Resources/.
ATHLETICS ARE BACK!
Fall practices are scheduled to begin on August 1, but the College Athletics department will follow all decisions made by MDJUCO and NJCAA and in compliance with the State and local health department officials. For additional updates please continue to visit: https://www.carrolllynx.com/landing/index.