A manager accomplishes department objectives by managing and motivating staff, planning and evaluating department activities. Managers may select, hire and orient employees. Managers are responsible to maintain a safe, secure, and legal work environment. Managers communicate job expectations, monitor results, coach employees, and coordinating systems. Managers may establish strategic, departmental or team goals and evaluate outcomes. Managers maintain quality service. Most managers operate under normal business hours, but some may work weekends and evening hours depending on the organization for which they work.
Most employers require a minimum 18 years of age and high school diploma or GED®. An associate or bachelor's degree is often preferred.
This training is designed for new or aspiring managers and supervisors, or for anyone currently in a management or supervisory role, who has never had the benefit of formal management training.
View current course offerings. Not all courses are offered in every schedule.
Income varies by company and position. Often higher than the employees you manage.
*Unless noted, cost does not include any required textbooks and related materials, applicable licensing fees, background check fees, testing fees or prerequisite courses. **Wages are based on data from the Bureau of Labor Statistics and are estimates only.
For information about advancing your career, view our Business Pathways or call the Admissions Office at 410-386-8430.